WISPER Help Information

WISPER is the new tool for routing applications and agreements related to extramural funding on the UW campus.

For help, please email WISPER@rsp.wisc.edu.

We have received a number of reports with errors and difficulties launching Microsoft Word & Excel attachments using WISPER in an Internet Explorer browser, on both Windows XP and Windows 7. Select your operating system to view instructions on how to correct this problem: Windows XP | Windows 7

Instructions for Windows XP

Note: These steps may require administrative rights. Please contact your IT Department for assistance.

  1. Go to Start → Control Panel.
  2. Double-click on "Folder Options."
  3. Click the "File Types" tab.
  4. File type select doc
  5. Scroll down to the file type "DOC" - "Microsoft Office Word 97 - 2003 Document" and click to select it.
  6. Click the "Advanced" button while "DOC" is highlighted.
  7. Make sure to UNCHECK all checkboxes: Confirm open after download, Always show extension and Browse in same window.
  8. Edit File Type SS
  9. After verifying that all boxes are unchecked, click "OK" and "OK" again.

You will need to repeat steps 4 through 7 for Excel as well. Scroll to the XLS file type, select "Advanced", uncheck the boxes. Confirm with "OK" on the "Advanced Screen" and "OK" on the "File Types Screen."

Instructions for Windows 7

  1. Open Internet Explorer.
  2. Go to the "Tools" menu and select "Internet Options."
  3. Select the "Security" tab at the top of the window. Then, click on "Trusted Sites" (green check mark) and slide the "Security Level" slider down to "medium-low."
  4. Internet Options Settings Window
  5. Next, click the "Sites" button and enter "https://portal.sfs.wisconsin.edu" into the "Add this website to the zone:" field. Click the "Add" button to add it to your Trusted Sites list.
  6. Trusted Sites Options Window
  7. Close all windows and exit out of Internet Explorer.
  8. You should now be able to re-open Internet Explorer and download attachments from WISPER.